2025 Guide to Message Archiving Solutions
Navigate the evolving landscape of message archiving solutions in 2025 to ensure compliance and streamline communication management.

Struggling with compliance and managing communication records in 2025? Here's your quick guide to message archiving solutions that meet today's regulatory demands while saving time and effort.
Key Takeaways:
- Why Archive Messages? Regulatory bodies like the SEC and CFTC are imposing heavy fines (over $470M in recent years) for poor recordkeeping.
- What to Look For: Top features include automated data capture, AI-driven analytics, retention management, and compliance reporting.
- Top Tools: Platforms like Archive Intel, Quartz, and Hadrius provide comprehensive solutions tailored to financial services and international regulations (GDPR, MiFID II, etc.).
- AI Benefits: Save 16 hours per week and reduce compliance review time by up to 60% with AI-powered tools.
Quick Comparison of Leading Platforms:
Platform | Key Feature | Pricing | Compliance Focus | Integration Capabilities |
---|---|---|---|---|
Archive Intel | 98% false positive reduction | $99/month | SEC, FINRA | Email, iMessage, social media |
Hadrius | Scalable enterprise solution | Custom pricing | SEC, FINRA | Seamless platform integration |
Quartz | Real-time policy enforcement | Flexible plans | SEC, GDPR, MiFID II | iMessage, WhatsApp, existing tools |
Start with the right solution to streamline compliance, improve efficiency, and avoid costly penalties. Dive into the full guide for detailed comparisons and implementation tips.
25 Years of Innovation: Global Relay's Secure Archiving & Compliance Solutions
Current Regulatory Standards
Regulators worldwide are tightening standards, especially in response to compliance needs. By 2025, stricter rules will require complete digital record retention, with heavy penalties for non-compliance. Financial institutions, in particular, are under increased scrutiny for off-channel communications and thorough record-keeping.
FINRA and SEC Rules
SEC Rule 17a-4 is a key regulation for electronic communication retention. It requires financial institutions to keep records for 3–6 years in an immutable format. While the rule traditionally mandated WORM (Write Once, Read Many) format, it now allows cloud storage options that include audit-trail capabilities.
In January 2025, twelve investment firms faced $63.1 million in penalties. By August 2024, fines exceeded $390 million, with an additional $80 million levied by the CFTC, highlighting the financial risks tied to non-compliance.
"The time is now to bolster your record retention processes and to fix issues that could result in future misconduct by firm personnel."
- SEC Deputy Director Sanjay Wadhwa
International Regulations
Global organizations must navigate strict international rules. MiFID II, for example, requires a seven-year retention period for all transaction-related communications. This impacts EU-based firms, companies trading EU securities, sub-advisors to EU fund managers, and firms with EU affiliates. Additionally, GDPR imposes data privacy obligations on email and communication management.
Solutions like Quartz are stepping in to help, offering AI-driven compliance monitoring across multiple messaging platforms while maintaining privacy standards.
In the UK, the FCA enforces a five-year retention requirement for electronic communications, while Canada’s IIROC mandates similar retention periods with immediate inspection availability.
As regulatory demands grow, advanced AI-powered compliance tools are becoming essential. Choosing the right archiving platform is critical to staying compliant across different jurisdictions.
AI Features in Message Archiving
AI is changing the game in message archiving by making it easier and faster to manage massive amounts of communication data.
Core AI Capabilities
AI-driven archiving can save businesses over $36,100 annually and free up 16 hours per week. These tools bring advanced features that set top platforms apart.
Here are some of the standout AI capabilities:
-
Automated Risk Assessment
AI scans communications for potential risks to ensure compliance. According to Deloitte, 69% of enterprises now view AI as critical for cybersecurity. -
Language Processing
AI detects primary languages, routes content for review, and flags inappropriate or unauthorized use. -
Pattern Recognition
By analyzing past data, AI can spot insider threats, unusual activities, and even monitor sentiment trends.
These features allow platforms to provide highly focused compliance tools.
Top AI Archiving Platforms
Some of the leading platforms use AI to tackle compliance challenges effectively:
- Archive Intel
This platform reduces false positives by an impressive 98% using advanced keyword and phrase analysis.
"Archive Intel has revolutionized how we manage archived data. With everything consolidated and secure in one platform, we access information instantly, cut costs, and stay compliant. It's transformed our data from a burden to a strategic asset."
– John Clark, Managing Director, Royal Park Partners
-
Proofpoint's Digital Communications Governance
Offers detailed insights across communication channels, boosting review efficiency by 84%. -
Global Relay
Processes unstructured communications, voice data, trade information, and social media content, all within secure data centers. -
Quartz
Monitors and archives communications from platforms like iMessage and WhatsApp, with features like automated reporting and misuse detection for regulatory compliance with FINRA and SEC.
Here’s a quick comparison of some platforms:
Platform | Key AI Feature | Performance Metric |
---|---|---|
Archive Intel | False Positive Reduction | 98% reduction rate |
Proofpoint DCG | Review Efficiency | 84% improvement |
Harvey Vault | Key Term Extraction | 97% accuracy |
Arctera Insight | Data Type Support | 1,100+ formats |
Equilibrium Wealth Advisors shared how AI-powered archiving tools helped them streamline compliance reviews, achieving major efficiency improvements.
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Top Message Archiving Tools
In 2025, AI-powered archiving tools are simplifying compliance and securing communication records. Here’s a breakdown of the top platforms reshaping how organizations manage communications.
Archive Intel stands out for its affordability and precise AI capabilities. Starting at $99/month for three email connectors (with an additional $10/month per connector), its advanced LLM technology cuts false positives by an impressive 98%.
Hadrius provides a scalable enterprise solution that can be managed by a single person. It offers full channel coverage, a sleek interface, and third-party security audits. Pricing varies widely, ranging from hundreds to thousands of dollars monthly, depending on the organization’s size.
Quartz simplifies multi-channel communication archiving by eliminating the need for extra devices. Its AI compliance agent enforces policies in real time and automates reporting, ensuring adherence to SEC and FINRA regulations.
Here’s a quick comparison of these tools:
Solution | Key Features | Pricing | Regulatory Compliance | Integration Capabilities |
---|---|---|---|---|
Archive Intel | • 98% false positive reduction • AI-powered review • Multi-channel support |
$99/month base plan | SEC Rule 204-2 | Email, iMessage, social media, websites |
Hadrius | • Single-person management • Modern UI • Third-party security audits |
Custom scaling | FINRA, SEC mandates | Seamless platform integration |
Quartz | • No additional devices needed • Real-time enforcement • AI compliance agent |
Flexible | FINRA, SEC compliance | iMessage, WhatsApp, existing tools |
Customer Experiences with Archive Intel
Smaller firms have praised Archive Intel for its ease of use and efficiency:
"Managing compliance responsibilities used to feel like a daunting, time-consuming task, but Archive Intel has made the entire process seamless and efficient. Their intuitive platform and expert support have not only saved us countless hours but also given us confidence that we're staying on top of our compliance obligations."
- Samuel Deane, MBA, RORA WEALTH
"We love AI! It's the most simple and cost effective archiving and compliance solution for RIA's and financial advisors."
- Andrew Evans, Rossby Financial
For larger organizations, Archive Intel offers tailored solutions, including open APIs, white-labeling options, and discounted pricing for teams with over 500 users.
Hadrius for Financial Firms
Hadrius excels in compliance examinations, offering intuitive search tools and broad coverage. Its ability to minimize false positives makes it a strong choice for firms in the financial sector that must adhere to strict SEC and FINRA regulations.
Implementation Guidelines
Choosing Your Solution
Picking the right message archiving solution starts with understanding your organization's specific needs. On-premises solutions give you full control over your data but come with higher upfront costs. On the other hand, cloud-based options are more budget-friendly initially and can grow with your needs.
Here are some key features to consider:
Feature Category | Key Requirements | Implementation Considerations |
---|---|---|
Technical Infrastructure | • Secure storage • Advanced search capabilities • Scalability |
Assess current IT setup and future growth plans |
Compliance Support | • Industry-specific regulations • Flexible retention policies |
Ensure alignment with FINRA, SEC, or other regulations |
Integration Capabilities | • Compatibility with existing platforms • API support |
Review your current tools and potential future needs |
Security Measures | • SOC2 certification • Strong encryption protocols |
Factor in the sensitivity of your data and protection needs |
Once you've chosen a platform, it's time to integrate it effectively.
Platform Integration Steps
After selecting your archiving solution, use these steps to connect it to your existing systems:
-
Initial Setup and Configuration
Start by linking the archiving platform to your communication systems. Set up webhook URLs and connect any AI tools or third-party systems. -
Communication Channel Integration
Ensure all necessary channels are covered. A case in point: The University of Chicago Medicine's 2024 email breach, which impacted 10,300 people, highlights the importance of robust email security. -
Testing and Validation
Before deployment, thoroughly test the system. This includes:
• Verifying message capture across all channels
• Ensuring search and retrieval functions work correctly
• Checking compliance reporting features
• Validating security protocols
Privacy and Work Balance
Data protection is critical, especially when integrating new systems. Set clear rules for data access and protection to maintain compliance and trust:
Data Type | Access Level | Protection Measures |
---|---|---|
Performance Metrics | HR and Management | Encrypted storage |
Contact Information | HR and IT | Restricted access controls |
Health Data | HR and Healthcare | Strict confidentiality |
Financial Records | Finance and Accounting | Segregated systems |
To build trust, take these steps:
• Use encryption and access controls for sensitive data
• Create clear, transparent monitoring policies
• Obtain explicit employee consent for accessing their data
Failing to protect employee privacy can harm trust, reduce morale, and hurt productivity.
Conclusion: Making Your 2025 Archiving Choice
With the comparisons and insights provided above, it’s clear that selecting the right message archiving solution is more important than ever. A 2025-ready solution should combine advanced AI capabilities with strict compliance measures, as shown by the impressive results seen across various industries.
Here are some real-world outcomes that demonstrate the impact of effective archiving:
Implementation Factor | Impact | Real-World Example |
---|---|---|
Compliance Efficiency | 60% reduction in review time | Republic's compliance team achieved this using Hadrius in 2023 |
Marketing Review Speed | 10x faster processing | Arrived's marketing team reported this improvement after implementing Hadrius |
Matt Blocki, CFP® of Equilibrium Wealth Advisors, highlights the importance of a well-rounded archiving solution:
"Since our firm relies heavily on video and social media, it was crucial to find a platform that could archive and allow for easy review of these channels, along with email and text messaging. This year, we found the perfect all-in-one solution with Archive Intel. We can now save hours each month on required reviews and can generate reports effortlessly with just a few clicks. We are extremely pleased with our decision to partner with Archive Intel and highly recommend them to any firm seeking to streamline compliance processes while reducing decision fatigue."
The results shared here underline the essential features to look for in an archiving platform. Prioritize solutions that:
- Use API-based archiving for thorough digital record management
- Automate workflows to minimize manual review efforts
- Scale to meet evolving regulatory requirements
A strong archiving solution should integrate smoothly with your current systems while offering the adaptability needed to keep up with future compliance demands.
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Ben Taft
CEO - Obsidian Labs, On a mission to help financial institutions truly automate their compliance efforts.